{"id":13304,"date":"2023-03-21T16:42:20","date_gmt":"2023-03-21T23:42:20","guid":{"rendered":"https:\/\/powerdigitalmarketing.com\/?p=13304"},"modified":"2023-03-21T16:42:28","modified_gmt":"2023-03-21T23:42:28","slug":"retail-tiktok-110","status":"publish","type":"post","link":"https:\/\/powerdigitalmarketing.com\/blog\/retail-tiktok-110\/","title":{"rendered":"Retail and TikTok: How to lift sales with a robust TikTok strategy"},"content":{"rendered":"
As the latest frontier in the landscape of social commerce, TikTok represents one of the most dynamic venues for building brand awareness and inviting new customers into the fold.1<\/sup> In an era when brand visibility is as important as driving revenue, companies of every size, industry and identity have something to gain from dipping an oar into this social media app\u2019s waters.<\/p>\n But for retail companies, there\u2019s just one question: When you\u2019re in the business of selling physical goods, how might one leverage digital experiences to add value to both customers\u2019 lives and <\/i>their bottom line? Marketing ROI is hard enough to track as-is\u2014is turning content for \u2018Tok really worth it when driving sales?<\/p>\n Let\u2019s find out.<\/p>\n Here\u2019s the rub: In today\u2019s inescapably digital landscape, even traditionally brick-and-mortar companies are inherently hybrid.<\/p>\n Back in 2017, Harvard Business School reported that 73% of customer journeys sprawl over multiple channels on the road to make a purchase. Moreover, these omnichannel customers stand to gain brands even more conversion opportunities\u2014their study found that people who used four or more channels for a company spent 9% on in-brand purchases.2<\/sup><\/p>\n So, why should TikTok be one of the forerunning platforms for retail brands? Even a cursory glance at the stats speaks volumes:<\/p>\n Whether retail companies want to reach more potential customers, bring their brand to a new audience segment, or bolster their brass-tacks goal of generating revenue, embracing TikTok isn\u2019t just any<\/i> retail strategy<\/a>.<\/p>\n It could be one of the most decisive.<\/p>\n <\/p>\n Some companies could feel shy about entering the TikTok platform. In the wake of such a voluminous and rapid user base growth, they may suspect that the space is already saturated and their marketing dollars may be better spent elsewhere.<\/p>\n But compared with its social media predecessors, TikTok is not<\/i> a popularity contest. While brands with high follower tallies may rule the roost on apps like Instagram, TikTok feeds are mainly sculpted by user interests and trending topics.5<\/sup><\/p>\n Put simply? If they master the technical side of TikTok and<\/i> tailor content toward what their target audience genuinely wants to see, even the smallest up-and-comers can get discovered (and followed) alongside the biggest league brand names out there.<\/p>\n Creating user or customer personas is a tool that was developed in the UX design world. Organizations use these to imagine who their target consumer is, what they value and what motivates their behavior (online and IRL).6<\/sup><\/p>\n To appease a user intent-driven algorithm like TikTok\u2019s, getting a feel for the nuances of an audience demographic is crucial. Retailers can kick off the process by determining user traits like:7<\/sup><\/p>\n Once they\u2019ve established who their prototype customers are, it also behooves retailers to sketch out their buyer\u2019s journey. By mapping users\u2019 in-store, in-app and on-web browser experience, they can create a retail marketing strategy that delivers value to users at the most critical touchpoints in their journeys.<\/p>\n TikTok boasts a robust suite of services designed to make businesses of all stripes drive visibility, engagement and sales. These are designed to make the user experience feel more organic, all while championing retailers\u2019 unique KPIs.<\/p>\n Some resources to explore include:<\/p>\n Instead, Spark Ads uses existing organic content and re-presents them to users who may be interested in the form of paid ads.<\/p>\n Finally, no retail brand should go without taking the viral #tiktokmademebuyit hashtag for a spin. This hashtag is so high-performing that its netted views are constantly climbing\u2014the most recent data shows the tag has nearly 8.5 billion views.9<\/sup><\/p>\n In addition to leveraging TikTok\u2019s seamless shopping capabilities, you may likewise consider lifting other possible barriers to conversion\u2014namely, financial ones.<\/p>\n According to new data, BNPL (buy now, pay later<\/b>) payment options are a favored payment method for TikTok\u2019s two most robust demographics: gen Z and millennials.10<\/sup> These segments tend to view payment by installment as more manageable than one sizable purchase.10<\/sup><\/p>\n For newer retailers that are just beginning to build credibility for their products or services and overall brand, flexible payment options serve to stand by the value of their product while ensuring it\u2019s attainable for shoppers of multiple earning brackets.<\/p>\n In the earlier days of TikTok, grittier, less curated content reigned supreme. Users prized the app for its rough-around-the-edges feel\u2014a stark contrast from the ultra-filtered, framed and finessed photos patent to Instagram.3<\/sup><\/p>\n But in just three years, TikTok has spawned a nuanced array of content categories to meet a wide (and sometimes bizarre) range of user interests. As of this writing, some of the most popular content categories include:11<\/sup><\/p>\n For retailers, the most obvious approach might be to gear their content and complementary hashtags towards trends squarely in their product category.<\/p>\n However, in other cases, it may be advantageous to resist cookie-cutter conventions altogether and try ingressing into content categories that aren\u2019t as obviously relevant to the product at hand\u2014but still provide ample entertainment value to viewers. After all, if there\u2019s any social media app where content categorization is encouraged<\/i>, it\u2019s TikTok.<\/p>\n By way of example, take the imaginary outdoor gear retailer OnBelay. Rather than outfitting their content strictly for the outdoor adventure category, they might experiment with a campaign that falls into the pranks and humor wheelhouse.<\/p>\n Remember, individual consumers possess a variety of interests. On TikTok, retailers have the opportunity to cater to multiple audiences<\/i>.<\/p>\n On the social media platforms of yore, brands that lacked a household name or enormous following behind them often fell out of customers\u2019 horizon of awareness. But on TikTok, nano<\/b> and micro<\/b> influencers<\/b> have user engagement rates that surpass their \u201cmacro\u201d peers sevenfold<\/i>.12<\/sup><\/p>\n What\u2019s more, 87% of consumers report buying a product because they saw it featured in a favorite influencer\u2019s content.12<\/sup><\/p>\n Ultimately, this is the key for retail companies looking to devise a buzz-worthy TikTok strategy no matter their size or product: authenticity<\/i>. Whether that genuineness is built through retail partnerships with trustworthy ambassadors or by creating ultra-relatable content, TikTok offers an unprecedented pathway for nurturing real<\/i> relationships with consumers beyond the IRL.<\/p>\n Despite trending towards business-friendliness, TikTok admittedly comes with its fair share of bells and whistles that can make it an intimidating tool for retailers to use. When you partner with a TikTok agency<\/a> like Power Digital, you\u2019ll save yourself the work that keeps businesses from reaping the major benefits to be gained from the app.<\/p>\n From optimizing TikTok\u2019s shoppable capabilities to locating the perfect brand ambassadors<\/a> that\u2019ll get your brand message out to audiences, our digital marketing agency<\/a>\u2019s experience and advanced data analytics can help you ensure your initiatives surpass your goals for marketing ROI.<\/p>\n For more on what we offer retail businesses like yours, reach out<\/a> for a consultation today.<\/p>\n <\/p>\n Sources:<\/b><\/p>\n As the latest frontier in the landscape of social commerce, TikTok represents one of the most dynamic venues for building brand awareness and inviting new customers into the fold.1 In an era when brand visibility is as important as driving revenue, companies of every size, industry and identity have something to gain from dipping an […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[10],"tags":[],"class_list":["post-13304","post","type-post","status-publish","format-standard","hentry","category-social-media"],"acf":[],"yoast_head":"\nTikTok and shopping: the stats<\/h2>\n
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5 tips for leveraging TikTok as a brick-and-mortar brand<\/h2>\n
#1 Flesh out the target user<\/h3>\n
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#2 Tap into TikTok\u2019s built-in resources<\/h3>\n
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#3 Appeal to key TikTok audiences with flexible payment plans<\/h3>\n
#4 Experiment by cross-categorizing content<\/h3>\n
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#5 Take advantage of niche partnerships<\/h3>\n
Drive revenue, relationships and relatability on TikTok with PDM<\/h2>\n
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